privacy policy

ID Tection Corporation (IDTC) is committed to ensuring that your relationship with us and the sharing of any personal data and information is conducted in a secure and confidential environment. We value your trust and confidence and will take all reasonable steps to guard your personal information.

IDTC believes we earn your trust and confidence when we serve you in a confidential and secure manner. This Security and Privacy Statement is applicable to the information we receive about you via all online methods. This statement is written to inform you of our commitment to you and to establish our policies in that regard.

Collecting Information & Data From You

During the course of doing business, IDTC collects personally identifiable information from you, for example, when you become a customer or an independent representative with the company. Additionally, we may catalog certain information from inquiries or questions, which may be sent via email to IDTC .

The personal information we collect generally includes items like name, address preferences, credit card information to process purchases, email addresses, click stream and navigation data.

Keeping Information Accurate

At IDTC , keeping personal information accurate and up-to-date is very important. Our customer service personnel are available to review the information we may retain about you, so that together we can confirm their accuracy. If you ever find that information about you is incomplete, inaccurate or not current, we want to correct it. Please contact IDTC if you have any problems or issues in this regard.

Limits On Information Sharing

IDTC strictly limits who receives information and what type of information is shared. We may share information within IDTC is permitted by law and our agreement with you. To assist in offering you goods and services, we may occasionally share information with partner companies that work for us. We may share information with credit card processors, credit reporting agencies and other financial institutions, which are deemed necessary in our conducting of your business requests. We may provide your information as required by law or legal process; to protect and defend the rights of IDTC and under circumstances we believe reasonably necessary to protect the personal safety of our customers, representatives and IDTC .

Additionally, the information that is collected when you visit this site may tell IDTC, for example, the number of visits to the site, the average time spent on the site, the pages viewed by our visitors, and the purchases of our visitors. This information allows us to make modifications to the content and design of the web site to more effectively serve the interests of our visitors.

The site also collects your IP address to help administer our Web site. We may use cookies so that we can better serve you when you use and return to our site.

Keeping Your Personal Information Secure

The personal information we collect about you is kept secure. IDTC values your trust and handles personal information with care. Our employees access information about you only when needed to complete or satisfy your requests and otherwise meet your needs. We may also access information about you when considering a request from you for additional services, honoring our agreement with you or when responding to requests as required by law. We closely safeguard information according to established security standards and procedures, and we continually assess new technology for protecting information. Our employees are trained to understand and comply with these information and confidentiality principles.

IDTC will not share or sell your personal data or confidential information to any companies or other entities not associated with IDTC in any circumstance not covered above.

Children's Information

We believe that protecting the privacy of children is very important. Our Web site is not designed to specifically attract or interact with children or those persons 18 years of age and under.

Other Sites

The IDTC corporate website may contain links to and with other sites. IDTC will make our best efforts to monitor these links and to make reasonable efforts to ensure that these sites comply with privacy and security policies, which match those of IDTC . However, we cannot be held responsible for the content or the privacy practices employed by the other sites. We encourage you to read these other privacy statements.

Limits of Liability

While IDTC takes every reasonable attempt to keep your personal information extremely secure and confidential, we cannot be held liable for any breach of security by an outside party, criminal or cyber party intent on causing damage to our internal systems or those of our business partners.

Effective Date

This Privacy and Security Statement is effective February, 2010. We may update and post changes to this statement in an effort to ensure you are clearly informed of any changes.

Ask Us

If you have questions or comments about our privacy or security practices, you may contact us at info@idtection.com.

---

terms and conditions

As a member, ID Tection and Entrust America will:

• Provide a dedicated Recovery Specialist to assist victims of identity theft
• Provide fully managed recovery if member becomes a victim of identity theft
  • Consult with Covered Member to ascertain the severity and types of the ID Theft and to start the notification and recovery process;
  • Prepare and ship the “ID Recovery Kit” to the Covered Member via Overnight Delivery with prepaid Overnight Deliver return;
  • Send all necessary electronic notifications;
  • Contact credit reporting agencies to obtain a free credit report for the Covered Member and place fraud alerts on the Covered Member's credit records with all three credit reporting bureaus, and to obtain a list of creditors involved with the fraud from them;
  • Submit Special Power of Attorney and ID Theft Affidavit to involved creditors requesting cancellation of their card and an issuance of a new one;
  • If other forms of identification were stolen or missing, such as an ATM card, Driver's License, Social Security Card, Passport and so forth, notify the appropriate bank or agency of the situation so that they may take appropriate action and reissue a new form of identification;
  • Notify local authorities of the ID Theft incident and provide documentation to help the Covered Member to obtain necessary reports;
  • Where needed, follow up with creditors/agencies to ensure that the matter has been properly handled;
  • Provide fraud resolution, legal and emotional assistance;
• Provide monthly identity monitoring (Identity Recovery plus Identity Monitoring Members Only). Monitoring Service:
  • Provides monthly National Database screening for the enrolled member.
  • Requires full name, date of birth and Social Security number of the enrolled member.
  • Checks National Databases for potential fraudulent use of the enrolled member's name, date of birth and/or Social Security number.
  • Includes raw data from all three credit bureaus, utilities, public records as well as a number of others.

As a member, you are responsible to:

• Read and understand your rights and responsibilities as a victim
• Work collaboratively with your Recovery Specialist in developing and implementing your agreed upon recovery plan. Entrust America will inform you of certain actions you must take in regard to the recovery of your identity. When appropriate, Entrust America may suggest possible avenues for completion. Some duties may be optional and your Recovery Specialist will communicate the consequences of not performing those tasks.
• Take responsibility for maximizing reasonable preventative actions with regard to safeguarding your identity.
• Report illegal activities and fraud to appropriate legal authorities
• Disclose relevant information and clearly communicate with your Recovery Specialist any information that may affect the outcome of your case.
• Abide by all applicable state and federal law throughout the duration of your relationship with Entrust America.

Failure to perform these responsibilities may result in:

• Complication of your identity theft situation and potential increase in loss/liability
• Loss of effectiveness in the recovery process including failure to fully recover your identity, added expense in your recovery case, and the right of Entrust America and/or its service providers to discontinue some or all recovery services

I. DEFINITIONS

A. “ID Recovery Ki” means the document set needed to recover the Covered Member's Identity from the specified ID theft(s), including ensuring that all damage caused by the Identity Theft has been satisfactorily remediated. The ID Recovery Kit contains, but not limited to; a Cover Letter, Special Power of Attorney, ID Theft Affidavits, Form Letters, Forgery Affidavits, complete step by step instructions and any other specific documents needed per ID theft type, number of ID thefts and ID theft location. The ID Recovery Kit is completely generated and personalized by Entrust America's proprietary, patent pending Software System.

B. “Covered Member” is defined as any person age 18 or older who has been enrolled in THE ID TECTION Program. In Family programs covered member includes spouse or Domestic Partner; children under the age of 21 who live with the Covered Member; and children under the age of 25 who are full-time students. The term "Domestic Partner" is defined as any person living in domestic partnership with a Covered Member not related by blood or marriage, regardless of sex, who are of legal adult age in their state of residence. The term “Covered Household” is defined as a “Covered Member” who enrolled in the ID TECTION program and all legal dependents of the enrolled member ( IRS dependency requirements are utilized to determine dependency) either residing at the covered members residence or attending college at a different address.

C. “Identity Theft” means the wrongful taking of nonpublic information about an individual and the use of such information without such individual's consent.

D. “Program” means THE ID TECTION Program of personalized identity theft recovery.

E. “Entrust America” means Entrust America, Inc.

F. “IDTC” means ID Tection Corporation

 

II. LIMITATIONS AND EXCLUSIONS

A. Starts immediately when confirmation of payment has been made.

B. Identity thefts or incidents discovered by the Covered Member prior to service effective date not eligible for service. Pre-existing Identity Theft may require the Covered Member to utilize Entrust America's Emergency Recovery Service at an additional fee.

C. IDTC and Entrust America cannot be held responsible for failure to provide or for delay in providing services when such failure or delay is caused by conditions beyond its control.

E. Entrust America guarantees its ID Recovery Services, however, Entrust America cannot guarantee the actual outcome of the recovery process. Entrust America reserves the right to refer Covered Member to a local attorney from its national network of preferred attorneys if the severity of the identity theft dictates.

F. Entrust America's ID Recovery Services will not apply if the identity theft is the result of a dishonest, criminal, malicious, or fraudulent act by the Covered Member, their spouse, or their child.

G. IDTC and Entrust America's ID Recovery Services do not cover financial losses of any kind arising from the identity theft.

 

III. CANCELLATION

A. The covered member may cancel at any time.

B. All requests for cancellation shall be made in writing to IDTC at 5 West Fifth Street, Suite 300, Covington, KY 41011. (Unless program is set up with employer/organization providing data file for cancellations. )

C. Covered member pays for coverage for entire month on first day of billing cycle. For example, covered member enrolls on the 5th of the month. Coverage is provided through the 4th of the following month.

D. If a cancellation request is made within thirty (30) days of purchase, a full refund will be allowed.

E. If a cancellation request is made after thirty (30) days of purchase, coverage will terminate at the end of the billing cycle. For example, covered member enrolls on the 5th of January and cancels six (6) months later on the 15th July. Coverage will terminate on the 5th of August.